We’re here to assist you with any inquiries or support you may need. Our team is committed to providing same-day support to ensure a smooth and seamless experience.

Support Hours

⏰ Monday – Friday: 8:00 AM – 11:59 PM (AEST)
⏰ Saturday – Sunday: 10:00 AM – 11:59 PM (AEST)
📩 Email: support@epsupps.com

How to Reach Us

• For Order Inquiries: If you have any questions regarding an order, shipping, or tracking, please include your order number in your email for faster assistance.

• Product Questions: If you’re unsure about our products, storage, or usage, we can provide general guidance (within legal limitations).

• Support Requests: Any other inquiries related to your experience with Elysium Physique, we are here to help!

Response Time

We aim to respond to all inquiries within a few hours during business hours and guarantee same-day support for all emails received before closing time.

Thank you for choosing Elysium Physique – we appreciate your trust and look forward to assisting you!

Location

We are proudly based in Australia, though for privacy and security reasons, we do not disclose our exact location. Rest assured, we operate with discretion and efficiency to deliver top-tier service to our customers.